Privacy Policy for Prime Pack & Ship

Effective Date: 10.31.2024

Welcome to Prime Pack & Ship ("we," "us," "our"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information through our website www.primepackship.com and when you use our diverse range of services, including but not limited to shipping with USPS, UPS, DHL, FedEx, and Korean shipping services.

1. Information We Collect

• Personal Information: We collect personal information you provide, such as your name, shipping address, phone number, email, billing information, and package details when you engage in our services.

• Service-Specific Information: For shipping and mailing purposes, we may collect data necessary to fulfill courier requirements (e.g., package weight, contents description).

• Automatically Collected Data: When you visit our website, we automatically gather information such as IP addresses, browser details, device information, and site usage patterns using cookies and similar technologies.

2. How We Use Your Information

• Service Fulfillment: To process and deliver shipments via USPS, UPS, DHL, FedEx, and Korean shipping services.

• Customer Communication: To provide service updates, shipment tracking, promotional content, and responses to inquiries.

• Improvement of Services: To analyze customer behavior, optimize user experiences, and enhance our website performance.

• Legal and Regulatory Compliance: To comply with local, state, and international laws governing shipping, data use, and customer verification.

3. Sharing of Information

• Shipping Providers: To ensure delivery of your packages, we share essential information (such as shipping addresses) with courier partners like USPS, UPS, DHL, FedEx, and Korean shipping companies.

• Service Providers: We engage third-party vendors to assist with website operations, payment processing, data analysis, and customer support, subject to appropriate confidentiality and security obligations.

• Legal Compliance: Your information may be disclosed to comply with legal obligations, respond to government requests, or protect our legal rights.

• Mobile and Messaging Consent
  No mobile or messaging consent information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

• We prioritize the security of your personal data through various technical, administrative, and physical safeguards. However, no data transmission over the internet or storage system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Updates: You may access or update your personal information by contacting us directly.

• Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us.

6. Cookies and Tracking Technologies

• We use cookies to enhance user experience, track website performance, and support marketing initiatives. You can manage cookie preferences through your browser settings.

7. International Transfers

• If you are accessing our services from outside the U.S., your data may be transferred to and processed in the United States. By using our services, you consent to this transfer.

8. Children's Privacy

• Our services are not directed toward children under the age of 13. We do not knowingly collect data from children.

9. Third-Party Websites and Links

• Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before engaging with them.

10. Data Retention

• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

11. Updates to This Privacy Policy

• We may revise this Privacy Policy periodically. If we make any significant changes, we will notify you through the website or by other means.

12. Contact Us

• If you have any questions about this Privacy Policy, please contact us:

  • Email: support@primepackship.com

  • Phone: 213 375 1313

  • Address: 338 S Western Ave, Ste C, Los Angeles, CA 90020