Return & Refund Policy (환불 및 반품 정책)

Due to the nature of our service-based offerings, we maintain the following policies:

Non-Refundable Services

  • Mailbox rental fees (after payment is processed)

  • Completed shipping or packaging services

  • Notary or fingerprinting services

Refundable Scenarios

  • Duplicate payment (within 14 days)

  • Services not rendered due to our error

  • Retail products (unopened, within 7 days, with receipt)

To request a refund, contact us at support@primepackship.com with your order details.

Prime Pack & Ship
  • Store Name: Prime Pack&Ship

  • Address: 338 s western ave Ste C, Los Angeles, CA 90020

  • Phone: (213) 375-1313

  • Email: support@primepackship.com

  • Business Hours:

    • Mon–Fri: 9AM–6:30PM

    • Sat: 9AM–4:30PM

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