Shipping Policy (배송 정책)

Domestic & International Shipping

We partner with USPS, UPS, and Korean Mail Service for package delivery. All shipments are processed with proper labeling, tracking, and customs documentation as required.

Cut-Off & Handling

  • Same-day shipping cut-off: 3:30 PM PT (Mon–Fri)

  • Weekend/holiday orders are processed the next business day

Tracking & Insurance

  • All parcels include tracking

  • Insurance is available upon request

  • We are not responsible for packages once they are in carrier custody

Restricted Items

The customer must confirm that contents comply with shipping laws. We do not accept items that are flammable, perishable, or restricted under U.S. or international law.

Prime Pack & Ship
  • Store Name: Prime Pack&Ship

  • Address: 338 s western ave Ste C, Los Angeles, CA 90020

  • Phone: (213) 375-1313

  • Email: support@primepackship.com

  • Business Hours:

    • Mon–Fri: 9AM–6:30PM

    • Sat: 9AM–4:30PM

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