Terms and Conditions for Prime Pack & Ship

Effective Date:10.31.2024

Welcome to Prime Pack & Ship ("we," "us," "our"). By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website, services, or facilities.

1. General Terms

• These terms and conditions govern your use of our services, including but not limited to shipping, mailbox rental, packing, and other services provided by Prime Pack & Ship.

• By using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Use of Services

• Eligibility: You must be at least 18 years old to use our services. By using our services, you warrant that you are legally capable of entering into binding contracts.

• Prohibited Activities: You agree not to use our services for any illegal, fraudulent, or prohibited purposes. This includes shipping hazardous, restricted, or prohibited items as per local, state, federal, or international regulations.

3. Mailbox Rental Services

• Term and Renewal: Mailbox rental terms (e.g., monthly, yearly) are specified at the time of rental. The rental may be renewed according to our policies.

• Customer Responsibility: You are responsible for ensuring that the information you provide for mailbox services is accurate and up-to-date. Misuse of the mailbox, including illegal activity or forwarding of unauthorized items, may lead to termination without refund.

• Forwarding and Handling: Mail forwarding services are subject to additional charges and may require prior arrangement.

4. Shipping Services

• Service Limitations: Shipping services may be subject to weight, size, and content restrictions. We reserve the right to refuse shipment of any package that does not comply with applicable regulations or our policies.

• Insurance and Liability: You may choose to purchase additional insurance coverage for your shipments. We are not responsible for any loss, damage, or delay unless additional insurance has been purchased and explicitly covers such claims.

• Claims: Any claims related to lost, damaged, or delayed shipments must be filed within [X] days of the delivery or expected delivery date, according to applicable carrier policies.

5. Payments and Fees

• Pricing: Our services are subject to published rates or agreed-upon prices at the time of service. All prices are subject to change without notice unless explicitly agreed otherwise.

• Payment Terms: Payment is due upon receipt of the service or as specified in a written agreement. Late payments may incur additional fees or service suspension.

6. Refunds and Cancellations

• Refunds: Refunds may be provided at our sole discretion and are subject to our refund policy.

• Cancellation: Cancellation of any service must comply with our cancellation policy and may be subject to fees.

7. Privacy Policy

• By using our services, you acknowledge and consent to our Privacy Policy, which explains how we collect, use, and protect your personal information. [Link to Privacy Policy]

8. Intellectual Property Rights

• All content on our website, including text, graphics, logos, and software, is the property of Prime Pack & Ship and is protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, or otherwise use any content without our prior written consent.

9. Limitation of Liability

• To the fullest extent permitted by law, Prime Pack & Ship shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of profits, data, or other intangible losses.

10. Governing Law and Jurisdiction

• These terms and conditions are governed by and construed in accordance with the laws of [State/Country]. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of [State/Country].

11. Changes to Terms

• We reserve the right to modify or replace these terms at any time. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

• If you have any questions about these terms and conditions, please contact us at:

  • Email: support@primepackship.com

  • Phone: [Insert Phone Number]

  • Address: 338 S Western Ave, Ste C, Los Angeles, CA 90020